Contact and feedback


If you have any ideas, suggestions or questions please get in touch.

Customer Support

Please use our feedback form opposite to contact us and one of our team will get back to you within three working days.

If you prefer to write please address your letter to:

Customer Services
Traveline Information Limited
Fifth Floor (South)
Chancery House
53 – 64 Chancery Lane
London WC2A 1QS

Alternatively, for support on all our services including on our 0871 200 22 33 telephone service and our 84268 text service, please call us on 0114 22 11 282.
Please note that this number is available during office hours and that it is for customer support and cannot give advice on travel times or fares.

We charge 12 pence per minute from landlines and mobiles for a call to 0871 200 22 33; your phone company may add its own access charge but it will tell you about this.


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